Do You Have What It Takes to Be a Consultant on “Say Yes to the Dress?”
By: Jennifer Post
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About This Quiz
Working in customer service in any capacity is no easy task, but being the person to potentially sell a bride her wedding dress might be the toughest of them all. Brides are notoriously baskets of stress and aren't always themselves when it comes to making decisions for their weddings. The dress is maybe the most important decision to make after the proposal. With all of the different fabrics, cuts, waistlines, lengths, colors and designers, it seems nearly impossible to narrow down all of the options. But that's where the consultants come in!
They are there to listen to you and get a really good feel for what your wedding will be like. That will help them know what to look for when they go back into the stock room. It helps if the bride has dresses in mind upon arrival, but often brides end up picking something entirely different once they've seen dresses on their body. There will be tears, there will be fighting and screams of joy (most of the time) and there will be moments that you'll want to remember forever as a consultant. Think you have what it takes to be a "Say Yes To The Dress" consultant? Take this quiz and find out!
How would you handle a mother who thinks she can pick the dress because she is paying for it?
I would try to encourage the bride to be her own person.
Pull the mom aside and talk to her.
I would try and find something they both love.
Are you cool with a bride bringing her fiancé along?
Totally, it's not my choice.
It's not ideal but to each their own.
Would you show a bride dresses over her budget?
Only if she adamantly requested it
They can usually afford a little more than they say.
What if the bride chose a dress that you hated?
If she's happy, I'm happy.
I'd show her some more options.
I'd try to steer her in another direction.
Do you think brides actually know what they want?
No, and it's my job to tell them.
Yes, but a little input never hurt anyone.
Would you do everything in your power to get a bride the dress she wants if she can't afford the sticker price?
I would try to throw in a belt or veil for free.
I would offer every discount possible.
I'd just try to show her similar things in her budget.
I'd try to persuade the family to throw in some money.
Brides come in all shapes and sizes. What would you do if a bride doesn't fit in any of the dresses available to try on?
Clip the heck out of it and reassure them the dress will be made to fit them
Tell them they look beautiful no matter what
There would have to be some way to make it work.
That's so tough I honestly don't know.
Who are you trying to please the most?
Whoever is paying for the dress
Could you handle it if a bride hated every dress you showed her?
I'd be disappointed in myself.
I'm not the one who made the dress.
I'd bring them back into the stock room so they can pick a few.
I'd cry in the break room after they left.
Be honest. Would you judge the bride if she brought all of her sorority sisters with her?
No, but I'd take an ibuprofen to prepare for all the screaming.
It's not my thing, but I hear they're good support.
Only if they were being obnoxious
A bride comes in and tells you her wedding is in three months. What do you tell her?
I'd tell her we have plenty of dresses that would fit her and are ready to go with few alterations.
I'd tell her that's impossible.
I'd find her dresses that don't have a ton of detail.
Ask her for her story to find out why she waited so long
Do you have bridal boutique experience?
That's pretty much the only experience I have.
I don't, but I'm interested in trying something new.
What's one word you would use to describe your personality?
Who is your favorite wedding dress designer?
Do you think all wedding dresses should be white?
That is the most classic color.
There's no right or wrong color for a wedding dress.
It's definitely the best-looking color.
Are you strong enough to carry multiple heavy wedding dresses at one time?
I'd build strength over time.
Definitely not, but I'd do it anyway.
Would you go above and beyond for your clients?
I would do whatever I would want someone to do for me.
I'd do my version of that
Do you enjoy lifting other women up and making them feel the best they can?
Doing that makes everyone feel good.
I do, but only if it's genuine.
Yes, especially on such a special day
I would if given the opportunity.
Which of the below is your current job most like?
Do you have any weaknesses that would prevent you from being a good consultant?
I care a little too much.
Sometimes I don't care enough.
I don't retain a lot of what I hear.
I don't take criticism very well.
If the mother of a bride pulled you aside and told you to pull a dress that you know the bride doesn't want, what would you do?
I'd pull it, it doesn't hurt to please the mother.
I'd tell her she already tried it on and didn't like it.
I would be honest, and tell her she doesn't want that kind of dress.
That could be a recipe for disaster.
How patient a person are you?
I'm pretty patient, but I break at times.
I have a bit of a short fuse.
Nothing can get in the way of my goals.
Is there such a thing as being too enthusiastic?
I think you have to read the room.
Save the enthusiasm for when something big happens.
Yes, there definitely is.
I think that's really subjective.
What turns you off about salespeople?
When they don't listen to me
Do you think you need fashion experience in order to be a good consultant?
You can learn that on the job.
It definitely can't hurt!
A little bit, but I don't think it's required
Should wedding dresses be trendy or classic?
I think classic is the way to go.
Honestly it's whatever the bride wants.
Do you carry customer service into the rest of your life?
It's not just a job, it's a way of life.
No way, my life is my chance to be myself.
Fake it 'til you make it.
Sometimes the first dress a bride chooses doesn't end up being right, so they come to you for a do-over. How do you treat them?
I treat them just like I treat all of my clients.
They deserve special treatment.
Treat them like a friend.
Do you care a great deal about your own appearance?
I put a lot of effort into my appearance.
A carefully planned appearance goes a long way.
I could definitely try harder.
What do you think the most important thing about being a bridal consultant would be?
Just listen and pay attention.
Being happy and enthusiastic
Persistence and always looking on the bright side
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