Quiz: Do you know the dirt on how to repair a washing machine?

Estimated Completion Time
2 min
Quiz: Do you know the dirt on how to repair a washing machine?
Image: Hemera/ThinkStock

About This Quiz

In today's busy households, it's extremely inconvenient if the washing machine breaks. Before you panic at the first sign of trouble and call a technician, take our quiz to see if you can diagnose and fix the problem yourself.
What is the typical life span of a washing machine?
10 years
13 years
16 years
Correct Answer
Wrong Answer

According to the National Association of Home Builders, a washing machine will typically last a decade. Of course, they can last a lot longer with proper care and maintenance.

What should you always do before working on your washing machine?
Make sure it's unplugged.
Make sure the water hose is connected.
Check the grounding wire.
Correct Answer
Wrong Answer

Be sure to disconnect the water hoses and the grounding wire before you do any work on your washing machine.

What is the first thing you should do to diagnose a washing machine problem?
Check the power supply.
Clean the inside of the drum.
Clean the fabric softener dispenser.
Correct Answer
Wrong Answer

First and foremost, check the power supply to the washing machine. Test the plug, cord and outlet and then check for blown fuses in the electrical panel.

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How do you check to the water temperature settings for your washing machine?
Dip a thermometer in the water to see what temperature it is.
Replace the existing water filter with one that has a temperature gauge in it.
Look at the temperature selector switches.
Correct Answer
Wrong Answer

Follow the manufacturer's instructions to check the switches on the control panel. If washing with heated water, make sure the temperature is set to at least 120 degrees Fahrenheit (49 degrees Celsius).

Which liquid can be used to clean a washing machine that has smelly soap buildup?
vinegar
club soda
lemon juice
Correct Answer
Wrong Answer

Run the machine through a full cycle with just water and 1 gallon (3.8 liters) of vinegar. If the tub still smells, wipe the inside with a bleach and water solution. If you use bleach though, wash a load of whites after cleaning so that any remaining bleach will not ruin colored clothes.

Which of the following is usually the cause of the washer overflowing with water?
The hose connected to the water level control switch falls off.
The water level sensor in the water line is broken.
The drain in the washing machine tub is clogged.
Correct Answer
Wrong Answer

The small hose connected to the water level control switch can loosen and fall off the connection, usually causing the water in the tub to overflow. To fix it, cut about 0.5 inches (1.3 centimeters) off the end of the hose, and use a push fit to reconnect it to the switch. Push fit connections can be found at any hardware or home improvement store.

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What is likely to clog a lid switch and prevent it from opening?
lint balls
goopy detergent
small clothing items
Correct Answer
Wrong Answer

A buildup of detergent can sometimes clog the lid switch, and if this part becomes obstructed, your washing machine will not work.

How can you tell if the lid switch is faulty?
Check the screws for looseness.
Test the switch with a volt/ohm meter.
Open and shut the lid several times.
Correct Answer
Wrong Answer

To see if your lid switch is faulty, test it with a volt/ohm meter (VOM). If the meter reading is zero, your switch is working fine.

What regulates the water temperature in your washing machine?
lid switch
water level control switch
temperature selector switch
Correct Answer
Wrong Answer

The temperature selector switch regulates the temperature of the water in the tub and also helps control the fill cycle.

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A defective water level control switch can cause what messy problem?
water overflow
fabric softener overflow
detergent overflow
Correct Answer
Wrong Answer

If the water level control switch malfunctions, you can have a flood on your hands.

How many washing machine operations does the timer control?
none
a few
most
Correct Answer
Wrong Answer

The washer timer, whether digital or mechanical, is responsible for most washer operations, including cycle time, water level, and tub filling and emptying.

If your washer fills slowly or not at all, which part could be faulty?
water inlet valve
agitator
water level control switch
Correct Answer
Wrong Answer

If your washer overfills, fills slowly or doesn't fill at all, the water inlet valve could be the problem. Luckily, it's simple and inexpensive to replace.

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What typically reliable part of your washing machine is likely to make a lot of noise when there is a problem?
lid
tub
agitator
Correct Answer
Wrong Answer

Though it rarely needs replacing, the tub or basket can make noise, vibrate or stop completely if the washing load becomes unbalanced. If that happens, just redistribute the clothes in the machine, and it should go back to normal.

What's the first step in replacing your washing machine's agitator?
Clean the agitator cap.
Pull up on the agitator.
Unscrew the agitator cap.
Correct Answer
Wrong Answer

It's very easy to replace the agitator on a top-loading washer. Simply unscrew the agitator cap, remove the old agitator, replace it with a new one of the same type and screw the cap back on.

What can cause your washing machine to vibrate a lot?
broken lid switch
worn-out snubber
broken agitator
Correct Answer
Wrong Answer

The snubber is a padded device located under the agitator cap. If the pad is worn out or its spring is broken, it can cause the machine to vibrate .

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What can cause your washer's tub to suddenly stop?
broken motor belt
worn-out snubber
broken spring
Correct Answer
Wrong Answer

Sudden tub stops can be due to a faulty motor belt, but most are caused by overloading the tub. Remove a few pieces of laundry, and you should be good to go.

Which of the following is a sign that your washer's water pump is broken?
The water in the tub is dirty.
The water only fills halfway.
The water doesn't drain out of the tub.
Correct Answer
Wrong Answer

The pump in your washing machine is one of its most hardworking parts. When the pump breaks, you can hear a clanging noise inside the machine, and the water doesn't drain out of the tub.

What happens when the drive belt of your washer wears out?
The washer stops working.
The agitator makes noise.
The tub doesn't fill with water.
Correct Answer
Wrong Answer

When the drive belt of a washing machine becomes worn or damaged, the machine makes noise, and the washer may stop altogether. A damaged drive belt is easy to replace.

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How are pulleys attached to shafts in your washer?
with setscrews
with bolts
with clips
Correct Answer
Wrong Answer

The pulleys are attached to shafts with setscrews. Check that these screws are tight so the pulley or belt won't slip out of place.

Why are washing machines particularly difficult to fix?
They repeat the same function many times.
They have many control components.
They are very large.
Correct Answer
Wrong Answer

Unlike simpler appliances, washing machines have many settings and complicated cycles that are controlled by timers. With so many components, it's often difficult to narrow down exactly what the problem is and how to fix it.

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